Wi-Fi

The University provides secure Wi-Fi access across all campuses for staff, students and visitors.

Find out which service you need below to get connected.

Staff and students

eduroam is the University's main secure Wi-Fi service for staff and students.

Once set up, your device will automatically connect on campus and at other participating institutions worldwide.

eduroam (education roaming) is a secure international service that allows staff and students from participating institutions to access the internet via Wi-Fi when visiting member sites.

Your username is your usual University network username. This is typically your first initial and surname, followed by @beds.ac.uk (for example, jbloggs@beds.ac.uk or mjones01@beds.ac.uk).

Your password is your usual University network password.

Windows and macOS

We recommend using the eduroam Configuration Assistant Tool

Follow the instructions on the website to download a profile for your device and connect to eduroam using your University username and password.

Android

Install the geteduroam app and follow the instructions to connect to eduroam.

geteduroam App - Google Play Store

iOS

Install the geteduroam app and follow the instructions to connect to eduroam.

geteduroam App - Apple App Store

No internet access?

If you do not have an internet connection to download a profile or app, connect to the Guest-UoB Wi-Fi network using the instructions below.

Visitors and guests

If you do not have a University account, you can connect using the Guest-UoB Wi-Fi service.

You will need to register for a temporary access code before connecting.

Visitors to the University who do not have eduroam access can connect using the Guest-UoB Wi-Fi service.

This provides temporary internet access on campus.

How to connect

Open your device's Wi-Fi settings.
Connect to Guest-UoB.
On a phone, you will see a notification asking you to sign in to the Wi-Fi network.
On a PC or Mac, open a web browser and visit any website.
Complete the registration form with your email address, mobile phone number and the name of your host.
Accept the Terms of Service.
You will be emailed an access code.
Enter your access code as the password.

Once your access code has been accepted, you will be connected to the internet.

Important information

Your access code is valid for three days.
You can reconnect automatically during this time.
You must register again when your code expires.

When you've finished

To avoid connection issues later:

remove or forget the Guest-UoB network from your device
register again next time you need access

Troubleshooting

First, check that you are entering the correct username and password.

If your login details are correct, try forgetting the eduroam network on your device and reconnecting using the setup instructions above.

If you are still unable to connect, try changing your University network password at pwd.beds.ac.uk. Wait five minutes after changing your password before trying to connect to eduroam again.

Need help connecting?

If you still need support, please contact the ICT Service Desk (office hours only) on 01582 743366 or log a ticket at uobservicedesk.beds.ac.uk