If you want to access University systems on your Android phone or tablet, your device must meet the required security standards.
To protect University data, your device will be checked using Microsoft Intune before access is allowed. This helps ensure your device is secure, up to date and compliant with University requirements.
If your device does not meet these requirements, you may not be able to access services such as Outlook or Microsoft Teams.
Before setting up your device, make sure:
Visit the the Microsoft 365 page for guidance on accessing your University email, Teams and Office apps.
Your Android device must:
Older or unsupported devices may not be able to access University systems.
For Android version support information, see:
The Android security update date can be found in your device settings. Devices that no longer receive security updates may not be able to access University systems.
Use the following guide to set up your Android device for access to University systems:
If you experience problems during setup, see:
If the issues continues, contact the ICT Service Desk.
The following FAQs relate specifically to Android devices.
Visit the Bring Your Own Device (BYOD) page for further guidance on privacy, security requirements and using a personal device to access University systems.
Yes. Intune Company Portal is used to check that your device meets University security requirements before allowing access to University systems.
You will usually be prompted to install it when signing in to a protected Microsoft app.
No. Only Microsoft Outlook can be used to access University email on Android devices.
This is because security protections can only be applied to supported Microsoft apps.
If you currently use another email app, such as Gmail, you will need to remove your University account from that app.
If your device is compromised, ICT can remotely remove University-related data from supported Microsoft apps.
Your personal files, photos and other personal data will not be affected.
After registering your device, you may be asked to set an additional passocde for University apps.
This passcode is separate from your normal device PIN and helps protect University data.
Simple passcodes may be blocked for security reasons.
Yes. After 30 minutes of inactivity, fingerprint or face unlock can be used instead of entering your PIN to make accessing protected apps quicker and eaasier.
We recommend enabling biometric authentication before starting setup.
To protect University data, links opened from protected Microsoft apps may need to open in Microsoft Edge.
You can still use another browser for your normal personal browsing if you prefer.
Check for common issues such as:
Some older devices may no longer meet security requirements and may not be able to access University systems.
This may happen if:
Try updating or reinstalling the required Microsoft apps. If the issue continues, contact the ICT Service Desk.
If you still experience problems, please contact the ICT Service Desk (office hours only) on 01582 743366 or log a ticket at uobservicedesk.beds.ac.uk