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Frequently asked questions

Finance

Salaries

1. When is pay day?

Salary payments are for the calendar month, direct to your bank account on 21st of each month. However, where the 21st falls at a weekend or public holiday, payday will be the first working day thereafter.

2. I have not received enough pay in my first/last salary payment

We receive many calls from staff querying the amounts paid in the first or last month of employment. It is important to remember that pay on 21st covers the period from 1st - end month. Therefore if the start or end date is part way through the month, pay will be pro-rated on the actual number of working days. For example: If the start date is the 10th of the month, the calculation will be pro-rated as follows; (Annual Salary / by 12 months / by the total calendar days in the month x by the worked days in the month) = pro-rated salary due. 

3. What is my employee/payroll number?

This appears on the left hand side of your payslip under your name each month and should be quoted on all forms/correspondence.  If you are a permanent member of staff, payslips can be found under ‘show my latest payslips’ on employee self-service.  You may also opt for payslips to be emailed each pay day by informing the Salaries team at payroll@beds.ac.uk.  Visiting members of staff will receive a payslips by email if they are paid in that particular month. 

4. Why has my tax code changed?

The Salaries office receives notification from HM Revenue & Customs (HMRC) that your tax code has changed. You should have also received an advice of the change directly from HMRC. If you have a query concerning your code, please contact HMRC on 0300 200 3300.

5. How do I change my personal details?

If you wish to change your bank account where your salary is paid please email payroll@beds.ac.uk, bank account changes cannot be taken over the telephone.  Address details can be amended via employee self-service 

6. Why am I on emergency tax? (This is normally a question raised by a new starter).

The Salaries office has not received your P45 or HMRC starter checklist form, which itemise your tax details to date. Upon receipt of the information, we can amend your payroll record, with any appropriate adjustment in the following months pay. If you have completed a HMRC starter checklist form, it may not be possible to adjust income tax until the Inland Revenue issues a tax code.

7. My tax appears to be wrong.

Tax is calculated by the payroll system based on an employee's earnings together with the tax tables supplied by the Inland Revenue. A number of factors could have affected the calculation e.g. pension/AVC contributions, previous earnings and last pay period. If all of these are correct then the tax calculation will be correct.

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