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Leadership Communication
Latest from the Vice Chancellor Senior Leadership Blog Strategic Plan - Transforming Bedfordshire Supporting our Communities Team Talk Vice Chancellor Awards Infastructure Project Proposal Form
Leadership Communication
Latest from the Vice Chancellor Senior Leadership Blog Strategic Plan - Transforming Bedfordshire Supporting our Communities Team Talk Vice Chancellor Awards Infastructure Project Proposal Form
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Annual Staff Conference Bid for Beds MyBedsLife Student Portal MyEngagement National Student Survey Target Zero Semesterisation
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Adjudication Board of Governors General Data Protection Regulation Health & Safety Legal Office Records Management UCIF Course Information Form UCIF Viewer
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Professional Services A- C
Academy for Learning and Teaching Excellence Access Partnership Programme Accommodation Alumni Brand Resource Hub Careers and Employability Service Catering Communications Community and Faith - Chaplaincy Culture and Community Engagement
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Environmental Sustainability Estates and Facilities Equality and Diversity Finance Governance and Planning Health and Safety Image Library Information and Communication Technology (ICT)
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International Office Library, Learning Resources and Information Office of the Vice Chancellor People and Culture People and Culture: Staff Development and Training People and Culture Systems: User guides and FAQs Print and Copy Putteridge Bury Conference Centre
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International Office Library, Learning Resources and Information Office of the Vice Chancellor People and Culture People and Culture: Staff Development and Training People and Culture Systems: User guides and FAQs Print and Copy Putteridge Bury Conference Centre
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Quality Recruitment, Outreach, Admissions and Marketing (ROAM) Registry Research and Innovation Sport and Recreation Student Experience Student Support Web editing: Umbraco
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Quality Recruitment, Outreach, Admissions and Marketing (ROAM) Registry Research and Innovation Sport and Recreation Student Experience Student Support Web editing: Umbraco
  • Student Support
  • Prevent
  • Student Engagement
  • Critical Incidents
  • The NEW Student Enquiry Management System
  • Disability & LTSA Support
  • Mental Health and Wellbeing
  • Mitigation Support
  • Student Money Advice
  • Community and Faith Support

Mental Health and Wellbeing

The Mental Health and Counselling Teams are available to support students.

The Mental Health Team provides problem‑solving support and teaches practical coping mechanisms and strategies to help students manage their difficulties. This team is responsible for triaging students; therefore, if you are uncertain whether a student requires mental health or counselling support, always refer them to the Mental Health Team, who will undertake the necessary assessments. Students will always have access to a Mental Health Advisor and may engage with support flexibly — some may only seek assistance during periods of crisis and not when things are going well.

The Counselling Service offers shorter‑term, goal‑focused support (typically six to eight sessions), helping students to develop coping strategies and identify solutions to their difficulties.

Important contacts

The main email address for mental health is mentalhealth@beds.ac.uk – this email is always staffed during working hours.

Name

Title

Contact information

Ruki Heritage

Director of Student Experience

ruki.heritage@beds.ac.uk 07984 192344

Jon Stanley

Head of Student Support

Jon.Stanley@beds.ac.uk

07885479248

Mainly located in G210 Luton Campus

Lacey Carroll

Assistant Head of Student Support (Health and Wellbeing)

Lacey.carroll@beds.ac.uk

Mainly located in P0.31a Bedford Campus

Jamie Nelson

Assistant Head of Student Support (Student Engagement and Mitigation and Money)

Jamie.Nelson1@beds.ac.uk

Mainly located in G210 Luton Campus

Raja Khan

Mental Health Advisor

Raja.Khan@beds.ac.uk

Mainly located in G210 Luton Campus

Lyndsey Walker

Mental Health Advisor

Lyndsey.Walker@beds.ac.uk

Mainly located in P0.31a Bedford Campus

If you have a concern about a student we encourage you to use this triage flowchart:

Triage flowchart - for an accessible version, contact mentalhealth@beds.ac.uk

If during a student interaction they express an interest in accessing support from mental health or counselling please direct them to our student facing webpages:

  • Mental Health
  • Counselling
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