Print & Collect - managed print services

A managed print service has been initiated for the following reasons:

• To Reduce the cost of all staff printing activities across the University by using a single supplier for all printing and copying devices, toner supplies and service.
• All devices will be set to printing duplex (double sided). All colour devices will be set to print to mono. If you need to change these setting you can do so in the driver on a per print basis.
• All staff will have access to secure printing facilities called pull printing. This will be activated by logging into an MFP (Multi Function Printer) via your staff ID card and choosing which jobs to print.
• A single point of contact for operational problems with any staff print device and for all requests for consumable supplies, additional functionality or machinery through the ICT service desk

Please note: All print devices will be the property of The Danwood Group and not of individual users offices departments or Faculties. Devices should only be moved by authorised personnel.

Guides

• The managed print service (full document) - PDF 477.2 KB
• How to report a fault - PDF 439.0 KB
• Advanced notification of change process - PDF 435.3 KB
• Advance notification of change form - PDF 439.7 KB

Guides - devices

• MX1 User Guide - PDF 1.0 MB - Covers the use of the following machines Sharp devices (MXC311, MX2610, MXM283)
• MX2 User Guide - PDF 1.7 MB - Covers the use of the Sharp MX4112
• Samsung User Guide - PDF 615.9 KB - Covering the following devices (CLX8385, SCX6545, SCX6555 SCX5835)
• Sharp MX print Tray selection guide for all Sharp devices - PDF 999.3 KB - This guide details how to change the tray settings to use different stocks through your Sharp MFP